General
Product Information
It will only take 10 min to charge to 80% and approximately 20 min to fully charge ( when fully charged the LED will stay on).
We recommend that you use the standard charging cable that comes with the device.
Kindly reminder: In order to protect your own safety and the device quality, please do not use it while charging.
The LED will provide valuable information during your use for Mevol X Device.
Vaping tips
- When the device is activated, the LED will illuminate to indicate the remaining battery level.
- The LED will fade out when you are done vaping.
There are two modes: continuous vibration and no vibration. To switch between the two modes, remove and insert the pod twice within 1 second, the LED will light up and the device will vibrate once to indicate successful switching.
2. Don't store the Mevol X device for more than two weeks with an empty charge.
3. Please store the Mevol X pod in a sealed container to help keep the flavor fresh.
4. To help ensure the quality of the Mevol pod, store them unopened at room temperature in a dry environment out of reach of children and pets until use.
Vegetable glycerine (VG): Vegetable glycerine is mostly used as a sweetener, preservative and texture enhancer commonly used in foods.
Propylene glycol (PG): Propylene glycol is a colorless and odorless ingredient commonly found in sodas, cake mixes, and other household consumables.
Flavorings: Flavorings are carefully selected natural and artificial flavors that are matched by professional flavorists to experience different tastes and textures.
Nicotine: Nicotine is an alkaloids found in plants of the Solanaceae family (Solanum genus). It is addictive and not risk-free. It is not the primary cause of smoking-related diseases.
Mevol advises consumers to be cautious when purchasing devices from unauthorized resellers. If you have this suspicion please call customer service to report it. Thank you for contributing to the fight against counterfeiting.
Orders & Payment
Mevol understands your concerns about the security of your personal information. Any personal information about you will be used and protected as described in Mevol's Privacy Policy. Click Here to view the Privacy Policy
Our products contain nicotine. Under tobacco regulations, products containing nicotine should not be sold to minors.You must be above the legal smoking age of your location to purchase Mevol products from any of our retail channels. Our products are designed for adult smokers only. We are obliged to refuse sales of nicotine products to underaged consumers.
Shipping & Delivery
Kindly reminder: : We may execute the age verification service when you receive the parcel. Please be aware that underage purchase and use are forbidden.
Warranty & Returns
Mevol X device comes with one (1) year limited warranty from the date of purchase.
Mevol X pod comes with eighteen (18) months liminted warranty from the date of manufacture.
Mevol Bar comes with eighteen (18) months liminted warranty from the date of manufacture.
2. Malfunction or damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes.
3. Theft or loss of products.
4. Damage caused by opening, disassembling or tampering with your device in any way.
5. Claims for non-defective products.
1. You need to confirm whether the product is under warranty. If you're not sure, contact customer service for assistance.
2. Send an email to the Mevol customer service team (info@mevol.com) to submit a warranty claim or contact customer service for assistance.
3. All warranty applications must provide proof of purchase/order number and product serial number. To ensure that your application can be handled promptly, you must submit the relevant information when making the claim.
4. The Mevol customer service team will reply in detail to your warranty claim as soon as possible.
Others
·Minors (please consult your local jurisdiction for applicable age limit).
·People who are sensitive or allergic to nicotine or any of the listed ingredients.
·Women who are pregnant or breastfeeding.
·People with unstable heart conditions or cardiovascular diseases.
·People with respiratory diseases.
·People with severe hypertension or diabetes.
·People who should avoid using tobacco or products containing nicotine for medical reasons.
- Please keep this product out of reach of children and animals.
- This product contains nicotine which is a highly addictive substance.
- This product is not recommended for non-smokers.
- If you feel any discomfort, please contact your doctor/physician immediately.